Rock Valley College
Rockford, Illinois

RVC EAGLE Support

 Work in ProgressThis Support site is a work in progress, please check back frequently. Work in Progress

Goal of EAGLE Support

The goal of EAGLE Support and this site is to provide support to all users of the EAGLE Learning Management System.    The EAGLE Support Personnel will resolve technical issues so that teaching and learning is your focus, so technology does not have to be he be focus of each users.  
If you have an issue that needs to be addressed, please support form.

Please enter your first and last name.

Remember your ID# is 7 digits long with an "e" or "s" before the numbers.

Please provide a way to be contacted; email or cell.

Immediate    
Urgent    
Medium    
Low    
Immediate = within one hour; Urgent = within business day
Medium = Within 2-3 days; Low; whenever possible
Training    
Fix    
Please select whether you need training or something to be fixed.
please format it as Subject, Course Number, Section, Semester (e.g. PSY-270-2INT Summer 2010)

Please enter instructor's last name.

Assessments    
Discussion Forums    
Drop Boxes    
Uploading Files/Folders    
Attendance Manager/Grade Book    
Course Email    
Other    
Select the area(s) that are causing you difficulty
Please type in the text box a description of your issue or the steps you have already taken.

Faculty Use ONLY: By checking this box you will allow the EAGLE Administrator to access your course and fix the issue. The EAGLE Administrator will notify the faculty member of the fix that was performed via email.